Shipping Policy

When and how can I change my order information? If you find any errors in your shipping information or purchased items, please contact us within 24 hours by emailing markharosfjknv6446@gmail.com. Please check the order confirmation email you received immediately after placing your order to verify all information.

When will I receive my tracking number?

As an international company with warehouses located worldwide, we offer international shipping services. Your order will be shipped from the warehouse closest to you that has the item in stock.

Warehouse inventory and packaging processes take approximately 2-5 business days. Once your order is ready to ship, we will provide you with a tracking number.

If you do not receive tracking confirmation within 5 business days of completing your payment, please contact us.

Order processing may be delayed if we are unable to process your order due to inaccurate or incomplete payment information, or incorrect address information.

When will I receive my order?

The table below shows your estimated delivery time:

Estimated Delivery Date = Purchase Date + 3-5 business days (processing time) + Estimated Shipping Time (see table below)

Location

Shipping Time

United States

10-15 business days (usually 12-14 business days)

Canada, Europe

15-25 business days

Australia, New Zealand

15-30 business days

Mexico, Central and South America

20-30 business days

Middle East

20-40 business days

You can expect to receive your order on or before the estimated delivery date.

There may be a delay in logistics information updates between the time the package leaves the factory and when it is processed by the US Postal Service (USPS). This delay is typically 2 to 7 days.

Customs Duties and Taxes

The prices displayed on our website are in US dollars and do not include taxes. This means you may be required to pay customs duties and taxes upon receiving your order.

Upon arrival at its final destination, your order may be subject to import taxes, customs duties, and related customs fees, the amount of which is determined by your local customs department. Payment of these fees and taxes is your responsibility, and we are not responsible for any charges. We are not responsible for delays caused by your country's customs department. For more details on fees, please contact your local customs department. Address Error Disclaimer

Buyers are responsible for ensuring the correct address is entered. Due to strict logistics arrangements, we cannot guarantee the accuracy of address changes. Please carefully verify the address you enter. We are not responsible for package delivery failures resulting from incorrect addresses entered by the buyer.

If any of the following situations occur after the order arrives in your country/region:

- The customer refuses to accept the package

- Multiple delivery attempts fail in the destination country/region

We reserve the right to abandon the package without issuing a refund.